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Forces at Work
New!
From: Shifting the Balance
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Readings in part 2 of this text explore what it takes to be a data-driven organization that relies on facts and doesn’t make decisions based on instinct. Topics covered in this chapter include the disruptive impact of new technologies and the rise of a new tech-savvy generation in the workplace.
Contributors
Mark Schrutt
Mark Schrutt (Toronto, ON) is a 30-year veteran of the information technology industry. His work as vice president at the leading tech research firm IDC established Mark as one of the foremost analysts and consultants on digital transformation. He is the author of over 200 IDC industry reports.
