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Glossary & Introduction
From: The Mediator's Toolkit
$0.60
This book introduces the S Questions Model, which focuses on the development and asking of questions for clarifying existing information, gathering new information and creating new insight in parties. The S Questions Model is designed to house a toolkit of questions that can be asked during a mediation process. This book demonstrates the theory behind the question types, their purpose, how they work, when they are used and how they are built and applied to mediation. The S Questions Model is an easily accessible reference tool for a mediator, both before and during a mediation process.
Contributors
Gerry O'Sullivan
Gerry O'Sullivan is a mediator, trainer and facilitator with over 30 years' experience in conflict resolution and training. She's an advanced member of the Mediators' Institute of Ireland (MII), a member of the US-based Mediators Beyond Borders Consultants Team, and has delivered training with Lawyers Without Borders. Gerry is Director of O'Sullivan Solutions and she lives on the southwest coast of Ireland.
