Gerry O'Sullivan

Showing 1–16 of 19 results

Title & Subtitle Abstract Contributors Pages Year Purchase

The Mediator’s Toolkit

Formulating and Asking Questions for Successful Outcomes

Learn how to formulate and ask penetrating, paradigm-shifting questions for successful outcomes in any conflict. Knowing how to formulate and ask incisive questions to get to the core of a … 258 View
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Glossary & Introduction

From: The Mediator's Toolkit

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This book introduces the S Questions Model, which focuses on the development and asking of questions for clarifying existing information, gathering new information and creating new insight in … 6 $0.60 Add
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Introduction and Purpose of the S Questions Model

From: The Mediator's Toolkit

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There are four dimensions of questions in the S Questions Model: • S1: Subject Matter Dimension of questions • S2: Structure Dimension of questions • S3: Seeking Information … 9 $0.90 Add
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How We Process and Communicate Information

From: The Mediator's Toolkit

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This chapter examines some of the factors that result in the deletion and distortion of the information absorbed by our brain at a conscious level, and how we also delete and distort information … 12 $1.20 Add
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Working with the Brain in Mediation

From: The Mediator's Toolkit

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This chapter presents an outline of how we are biologically hardwired, and the implications of this learning for working safely with parties in mediation. It outlines the basic functions of each … 17 $1.70 Add
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Methodology to Minimize an Avoid-threat Reflex When Asking Questions

From: The Mediator's Toolkit

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This chapter covers the methodology and approach that need to be employed when asking questions so that an avoid-threat reflex response to any stimulus will not be inadvertently experienced by … 15 $1.50 Add
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The S Questions Model Applied to a Mediation Process

From: The Mediator's Toolkit

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When preparing for mediation, or during a mediation process, a mediator needs to ensure that the questions they develop are strategic, relevant and appropriate. They need to be able to … 6 $0.60 Add
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S1: The Subject Matter Dimension of Questions

From: The Mediator's Toolkit

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The purpose of the S1: Subject Matter Dimension of Questions is to introduce all the information that is pertinent to the mediation agenda regarding: * The people involved in the conflict * The … 4 $0.40 Add
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S2: The Structure Dimension of Questions

From: The Mediator's Toolkit

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The S2: Structure Questions incorporate the ways in which a question can be structured: either as a closed question or as an open question. Ask a closed question if you are looking for a Yes or a … 5 $0.50 Add
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S3: The Seeking Information Dimension of Questions

From: The Mediator's Toolkit

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The S3: Seeking Information Questions strategically target the information that is required from the parties for the conversations needed for the mediation process. S3 questions directly seek … 12 $1.20 Add
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Introduction: The Eight Types of S4: Shift Thinking Dimension of Questions

From: The Mediator's Toolkit

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An S4: Shift Question helps introduce new information and insight to the parties and seeks to create a paradigm shift in their thinking and understanding. While an S3: Seeking Information … 5 $0.50 Add
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S4: Journey of Inference Questions

From: The Mediator's Toolkit

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Journey of Inference questions take a party through the information they selected during a precipitating event; the interpretations they made about that information; the assumptions they made; … 19 $1.90 Add
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S4: Neuro-Linguistic Programming Questions

From: The Mediator's Toolkit

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Neuro-linguistic Programming encompasses the three most influential components involved in producing human experience: neurology, language and programming. The NLP model of communication is a … 12 $1.20 Add
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S4: Distinction and Difference Questions

From: The Mediator's Toolkit

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Distinction and Difference Questions bring clarity, relevance, measurement, boundary and a different perspective to conflict issues. Asking questions that explore the distinctions and differences … 10 $1.00 Add
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S4: Reflective Connecting Questions

From: The Mediator's Toolkit

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Many of the conflicts that present at mediation are a result of parties’ ingrained patterns of behavior, which do not always serve the purpose for which they were intended. Reflective … 7 $0.70 Add
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S4: Cognitive Elements-based Questions

From: The Mediator's Toolkit

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Cognitive elements-based questions explore inconsistencies (cognitive dissonance) between our cognitive elements, which are: our knowledge; our opinions and thinking; our beliefs, values and … 22 $2.20 Add