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S2: The Structure Dimension of Questions
From: The Mediator's Toolkit
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The S2: Structure Questions incorporate the ways in which a question can be structured: either as a closed question or as an open question. Ask a closed question if you are looking for a Yes or a No response with no additional information needed. It is a direct question; it is to the point, and it does not encourage elaboration. Alternatively, the purpose of an open question is to encourage elaboration in the response and the introduction of additional and broader information.
Contributors
Gerry O'Sullivan
Gerry O'Sullivan is a mediator, trainer and facilitator with over 30 years' experience in conflict resolution and training. She's an advanced member of the Mediators' Institute of Ireland (MII), a member of the US-based Mediators Beyond Borders Consultants Team, and has delivered training with Lawyers Without Borders. Gerry is Director of O'Sullivan Solutions and she lives on the southwest coast of Ireland.
