Gerry O'Sullivan

Showing 1–16 of 18 results

Title & Subtitle Abstract Contributors Pages Year Purchase
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Glossary & Introduction

Glossary & Introduction

From: The Mediator's Toolkit

This book introduces the S Questions Model, which focuses on the development and asking of questions for clarifying existing information, gathering new information and creating new insight in … 6 $0.60 Add
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How We Process and Communicate Information

How We Process and Communicate Information

From: The Mediator's Toolkit

This chapter examines some of the factors that result in the deletion and distortion of the information absorbed by our brain at a conscious level, and how we also delete and distort information … 12 $1.20 Add
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Introduction and Purpose of the S Questions Model

Introduction and Purpose of the S Questions Model

From: The Mediator's Toolkit

There are four dimensions of questions in the S Questions Model: • S1: Subject Matter Dimension of questions • S2: Structure Dimension of questions • S3: Seeking Information … 9 $0.90 Add
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Introduction: The Eight Types of S4: Shift Thinking Dimension of Questions

Introduction: The Eight Types of S4: Shift Thinking Dimension of Questions

From: The Mediator's Toolkit

An S4: Shift Question helps introduce new information and insight to the parties and seeks to create a paradigm shift in their thinking and understanding. While an S3: Seeking Information … 5 $0.50 Add
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Methodology to Minimize an Avoid-threat Reflex When Asking Questions

Methodology to Minimize an Avoid-threat Reflex When Asking Questions

From: The Mediator's Toolkit

This chapter covers the methodology and approach that need to be employed when asking questions so that an avoid-threat reflex response to any stimulus will not be inadvertently experienced by … 15 $1.50 Add
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S1: The Subject Matter Dimension of Questions

S1: The Subject Matter Dimension of Questions

From: The Mediator's Toolkit

The purpose of the S1: Subject Matter Dimension of Questions is to introduce all the information that is pertinent to the mediation agenda regarding: * The people involved in the conflict * The … 4 $0.40 Add
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S2: The Structure Dimension of Questions

S2: The Structure Dimension of Questions

From: The Mediator's Toolkit

The S2: Structure Questions incorporate the ways in which a question can be structured: either as a closed question or as an open question. Ask a closed question if you are looking for a Yes or a … 5 $0.50 Add
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S3: The Seeking Information Dimension of Questions

S3: The Seeking Information Dimension of Questions

From: The Mediator's Toolkit

The S3: Seeking Information Questions strategically target the information that is required from the parties for the conversations needed for the mediation process. S3 questions directly seek … 12 $1.20 Add
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S4: Cognitive Elements-based Questions

S4: Cognitive Elements-based Questions

From: The Mediator's Toolkit

Cognitive elements-based questions explore inconsistencies (cognitive dissonance) between our cognitive elements, which are: our knowledge; our opinions and thinking; our beliefs, values and … 22 $2.20 Add
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S4: Distinction and Difference Questions

S4: Distinction and Difference Questions

From: The Mediator's Toolkit

Distinction and Difference Questions bring clarity, relevance, measurement, boundary and a different perspective to conflict issues. Asking questions that explore the distinctions and differences … 10 $1.00 Add
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S4: Future Focus Questions

S4: Future Focus Questions

From: The Mediator's Toolkit

After the underlying interests of parties have been reached, and when there is no new information to be gained by continuing the conversation, the mediator asks Future Focus questions to move … 14 $1.40 Add
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S4: Journey of Inference Questions

S4: Journey of Inference Questions

From: The Mediator's Toolkit

Journey of Inference questions take a party through the information they selected during a precipitating event; the interpretations they made about that information; the assumptions they made; … 19 $1.90 Add
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S4: Neuro-Linguistic Programming Questions

S4: Neuro-Linguistic Programming Questions

From: The Mediator's Toolkit

Neuro-linguistic Programming encompasses the three most influential components involved in producing human experience: neurology, language and programming. The NLP model of communication is a … 12 $1.20 Add
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S4: Other People Questions

S4: Other People Questions

From: The Mediator's Toolkit

Other People questions support parties to reflect by exploring an imagined perspective of the other party, a third party, a cultural norm, or hypothetical parties outside the current paradigm of … 12 $1.20 Add
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S4: Reflective Connecting Questions

S4: Reflective Connecting Questions

From: The Mediator's Toolkit

Many of the conflicts that present at mediation are a result of parties’ ingrained patterns of behavior, which do not always serve the purpose for which they were intended. Reflective … 7 $0.70 Add
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S4: Underlying Interests Questions

S4: Underlying Interests Questions

From: The Mediator's Toolkit

Underlying Interests questions delve beneath the conflict positions and demands presented by parties in mediation. They are designed to reach the core of their conflict and discover the things … 35 $3.50 Add