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Introduction: The Eight Types of S4: Shift Thinking Dimension of Questions
From: The Mediator's Toolkit
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An S4: Shift Question helps introduce new information and insight to the parties and seeks to create a paradigm shift in their thinking and understanding. While an S3: Seeking Information question is a simple linear question that directly seeks information, an S4: Shift Question is a circular question and introduces deeper insight to the parties.
Contributors
Gerry O'Sullivan
Gerry O'Sullivan is a mediator, trainer and facilitator with over 30 years' experience in conflict resolution and training. She's an advanced member of the Mediators' Institute of Ireland (MII), a member of the US-based Mediators Beyond Borders Consultants Team, and has delivered training with Lawyers Without Borders. Gerry is Director of O'Sullivan Solutions and she lives on the southwest coast of Ireland.
