The S Questions Model Applied to a Mediation Process

From: The Mediator's Toolkit

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When preparing for mediation, or during a mediation process, a mediator needs to ensure that the questions they develop are strategic, relevant and appropriate. They need to be able to anticipate, as much as possible, the kind of responses that people may have when asked specific types of questions in case a question inadvertently triggers an amygdala hijack. It is always wise to first try out any sensitive question in a separate private meeting before asking it at a joint meeting, so that parties do not feel threatened, vulnerable or unsafe at a joint meeting.

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Contributors

Gerry O'Sullivan

Gerry O'Sullivan is a mediator, trainer and facilitator with over 30 years' experience in conflict resolution and training. She's an advanced member of the Mediators' Institute of Ireland (MII), a member of the US-based Mediators Beyond Borders Consultants Team, and has delivered training with Lawyers Without Borders. Gerry is Director of O'Sullivan Solutions and she lives on the southwest coast of Ireland.