Jennifer E. Beer

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Title & Subtitle Abstract Contributors Pages Year Purchase

Mediator’s Handbook

Revised & Expanded fourth edition

The popular Mediator’s Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the … ; ; 210 View
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Preface

From: Mediator's Handbook

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The handbook focusses on round-the-table mediations with up to eight participants, where the mediators primarily faciliate discussions and decisions to meet particpants’ goals for the … ; ; 2 $0.20 Add
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Part One: Overview

From: Mediator's Handbook

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What is mediation? What makes mediation work? What is the mediator’s role? The anatomy of the mediation process. The anatomy of a session. Process-centered mediation. Guilding principles … ; ; 11 $1.10 Add
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Part Two: The Process

Getting to the Table

From: Mediator's Handbook

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Can mediation help this situation? How people find a mediator. Voluntary or mandatory? Initial conversations. Do they want to participate? Defining the scope. Approaching the other parties. … ; ; 14 $1.40 Add
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Part Two: The Process

The Mediation Session Part 1: Exploring the Situation

From: Mediator's Handbook

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Preparing yourself, co-mediators. Setting up the room. Opening -> Welcome & warm-up, logistics, orientation, participants’ roles and willingness. Listening to each perspective. The … ; ; 28 $2.80 Add
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Part Two: The Process

The Mediation Session Part 2: Reaching Resolution

From: Mediator's Handbook

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Reaching Resolution. Topic List -> why is it crucial, drafting, wording. Midpoint check-in Options -> together come up with ideas, workability, reality testing. Desisions -> workability, … ; ; 24 $2.40 Add
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The Toolbox: Understanding Conflict

Understanding Conflict

From: Mediator's Handbook

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Disputes & Conflicts. Metaphors for understand conflict. The conflict core. Common effects of conflict. The pleasures of conflict. When things heat up. The way out is through. The conflict … ; ; 14 $1.40 Add
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The Toolbox: Supporting the People

Supporting the People

From: Mediator's Handbook

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Supporting the people -> main skills Setting the tone. Level of formality, taking notes Confidentiality in practice. Giving your full attention. Elements of full attention. Acknowledging. … ; ; 21 $2.10 Add
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The Toolbox: Facilitating the Process

Facilitating the Process

From: Mediator's Handbook

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Facilitating the process. Impartial facilitation. Structuring the session. Structuring the discussion. When you can be directive. When to consult. Keeping on track. Crafting questions -> … ; ; 26 $2.60 Add
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The Toolbox: Solving the Problem

Solving the Problem

From: Mediator's Handbook

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Participants’ starting point. Changing the “positions” mindset. Interests -> Layers of interests, why interests matter. Finding space for solutions. Reframing. Checking out … ; ; 34 $3.40 Add
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The Toolbox: Going Further

Going Further

From: Mediator's Handbook

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Going further Adapting the process Mediating with children & teens, across generations, family conflicts, employee conflicts ; ; 12 $1.20 Add